
It is never better served than by yourself. François Enaud, the CEO and General Manager of Steria, resumes in hand all the activities of the French computer services company in France. The French market generates approximately 30 of the total turnover of the group, or more than EUR 1.8 billion in 2007. But, if the France is the birthplace of the group, with 6,000 employees on the 18,000 that account Steria, it now is less than the other "countries", particularly in terms of profitability. François Enaud "Steria France is not up to the expectations and out the trajectory of our objectives of profitability of 10 in 2010", acknowledged in an interview with the "echoes". In fact, the underperformance of its French activities forced Steria to issue a warning on results on October 27.
The forecast operating margin for 2008 has been reduced to 7.5, instead of some 8 expected. And this "profit warning", with the announcement of the departure DG France, François Mazon replaced by François Enaud himself ("Les Echos" from 29/10/08) threw a cold at the approach of the publication of the results of the third quarter on November 14: the course of Steria stock exchange plunged by 10 in the session.

Today, the pattern of Steria relativizes: "Correct its result forecast of 4 in absolute value provokes surprising reactions." For him, "we must remain rational as Steria goes well with organic growth of the consolidated turnover planned around 3.5 in the third quarter and even 5 on the France". Steria action is bullish since the famous October 27: it took almost 30 in a week...
For François Enaud, so one should not see in the eviction of the pattern of French activities a strategic background problem but rather a "decision management". "To quickly put the France on the good path, I decided to live the French activities until the appointment of a new DG before the end of the year", he said. The pattern of Steria include advance the commercial organization "until then fragmented in multiple markets. And especially to focus on the sectors public, health and social activity that generate 40 of the turnover of the SSII (23 in France); retail banks and insurance (25); or telecoms, transport and energy (26).
Cape on the India
"Steria France must target its interventions with key accounts or medium-sized enterprises, and renounce to position themselves in generic offers," said François Enaud. French activity will thus "industrialize" and turn a little more to the India, where it will increase its membership.
It is his catch in the "offshore" (subcontracting in countries with low-cost) from the British subsidiary of Steria comes to grow with the acquisition of Xansa. "Customers are seekers offshore." Through our 5.300 collaborators in India, or 28 of our current global workforce, we win in competitiveness. "The ratio will increase to 30 at year end, and then to 40 by 2010". But for François Enaud, there is no concern to have on employment in France: "The India is an engine of growth that generates the creation"onshore"to stay close to our clients," provides. He wants proof of the fact that 3,000 people have been recruited in 2008, 60 in Europe and 40 in India. However, the pattern of Steria recognizes that this distribution should "be reversed in the term" while remaining "balanced".